Shipping Policy

At Gugu & Grace Studio, we are committed to delivering your order safely and efficiently.

PROCESSING TIME:

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive confirmation once your order has been dispatched.

DELIVERY TIME:

• Estimated delivery time: 2–5 business days, depending on your location.
• Major cities may receive faster delivery.
• Remote areas may take slightly longer.

Please note that delivery times are estimates and may vary due to courier delays beyond our control. 

SHIPPING FEE:

• Flat Rate Shipping: R99 nationwide (South Africa).

Shipping costs are clearly displayed at checkout before payment.

DELIVERY ADDRESS:

Please ensure that your shipping details are accurate when placing your order.
Gugu & Grace Studio is not responsible for delays or losses due to incorrect address information provided by the customer.

ORDER ISSUES:

If you experience any issues with your delivery, please contact us and we will gladly assist you. 

We appreciate your support and trust in Gugu & Grace Studio. Every order is prepared with care and attention.