FAQ

1. HOW LONG DOES DELIVERY TAKE?

Orders are processed within 1–2 business days. Delivery takes approximately 2–5 business days within South Africa.

2. HOW MUCH IS SHIPPING?

We offer a flat nationwide shipping rate of R99

3. DO YOU OFFER REFUNDS?

We do not offer refunds. We accept exchanges within 7 days of delivery, subject to our Returns & Exchange Policy.

4. CAN I EXCHANGE EARRINGS?

For hygiene reasons, earrings cannot be exchanged.

5.HOW CAN I TRACK MY ORDER? 

You will receive confirmation once your order has been dispatched. Tracking details may be provided where applicable.

6. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept secure online payments via debit/credit card and other available checkout options.

7. ARE YOUR WATCHES COVERED BY WARRANTY?

Our watches are carefully inspected before shipping to ensure quality and functionality.